Is OpenAI Down Right Now?

Recent incidents (30 days)

• Info
  21h ago

  gpt-4o-mini high error rate

  Status: ResolvedAll impacted services have now fully recovered.Affected components Fine-tuning (Operational) Embeddings (Operational) Responses (Operational) Login (Operational) Images (Operational) Batch (Operational) Realtime (Operational) Files (Operational) Moderations (Operational) Sora (Operational) Chat Completions (Operational) Audio (Operational)

• Major
  1d ago

  Users may experience elevated errors in ChatGPT uploading and downloading files

  Status: InvestigatingWe are investigating the issue for the listed services.Affected components File uploads (Partial outage)

• Degraded
  5d ago

  chatgpt.com access issues

  Status: InvestigatingWe have identified an issue causing some users to be unable to access ChatGPT on chatgpt.com "chatgpt.com": http://chatgpt.com. We are working on implementing a mitigation. In the meantime, please try clearing the cache.Affected components Login (Degraded performance)

• Degraded
  6d ago

  SSO login errors for some ChatGPT Enterprise workspaces

  Status: InvestigatingWe are investigating the issue for the listed services.Affected components Login (Degraded performance)

• Degraded
  6d ago

  ChatGPT failing to load or save

  Status: MonitoringWe have applied the mitigation and are monitoring the recovery.Affected components Deep Research (Degraded performance) Login (Degraded performance) Search (Degraded performance) Conversations (Degraded performance) Image Generation (Degraded performance) GPTs (Degraded performance) Agent (Degraded performance) Connectors/Apps (Degraded performance) ChatGPT Atlas (Degraded performance) File uploads (Degraded performance) Voice mode (Degraded performance) Compliance API (Degraded performance)

• Major
  7d ago

  Errors with conversations on Android and iOS devices

  Status: MonitoringWe have applied the mitigation and are monitoring the recovery.Affected components Conversations (Partial outage)

• Degraded
  8d ago

  Codex "Selected Model is at Capacity" Error

  Status: IdentifiedWe have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.Affected components Codex Web (Degraded performance) CLI (Degraded performance) App (Degraded performance) VS Code extension (Degraded performance) Codex API (Degraded performance)

• Degraded
  9d ago

  Users may experience issue with Codex Cloud tasks

  Status: InvestigatingWe are investigating the issue for the listed services.Affected components Codex Web (Degraded performance)

• Degraded
  9d ago

  FedRAMP workspaces and API orgs have degraded performance

  Status: InvestigatingWe are investigating the issue for the listed services.Affected components FedRAMP (Degraded performance)

• Degraded
  9d ago

  OAuth Account Creation Error

  Status: IdentifiedWe have identified that users are experiencing an error when attempting to create an account using Google OAuth for the impacted services. We are working on implementing a mitigation.Affected components Login (Degraded performance) Login (Degraded performance)

• Degraded
  13d ago

  Elevated 431 Errors

  Status: IdentifiedWe have identified that some users are experiencing elevated 431 errors for the impacted services. We are working on implementing a mitigation.Affected components Fine-tuning (Degraded performance) Realtime (Degraded performance) Embeddings (Degraded performance) Images (Degraded performance) Batch (Degraded performance) Files (Degraded performance) Moderations (Degraded performance) Responses (Degraded performance) Login (Degraded performance) Sora (Degraded performance) Chat Completions (Degraded performance) Audio (Degraded performance)

• Degraded
  13d ago

  Elevated error rates for GPT 5.5 in Codex

  Status: MonitoringWe have applied the mitigation and are monitoring the recovery.Affected components VS Code extension (Degraded performance) Codex API (Degraded performance) Codex Web (Degraded performance) CLI (Degraded performance) App (Degraded performance)

• Degraded
  13d ago

  Disruption in service availabilty for Free and Go users

  Status: IdentifiedWe have identified that some ChatGPT Free and Go users are experiencing elevated errors when using conversations. We are working to implement a mitigation.Affected components Conversations (Degraded performance)

• Info
  17d ago

  Disruption in service availabilty for Go users

  Status: ResolvedAll impacted services have now fully recovered.Affected components Conversations (Operational)

• Degraded
  17d ago

  Disruption in service availabilty for Free and Go users

  Status: IdentifiedWe have identified the issue for the listed services. We are currently working on a mitigation.Affected components Conversations (Degraded performance)

• Degraded
  19d ago

  Voice mode availability impacted

  Status: InvestigatingWe are investigating the issue for the listed services.Affected components Voice mode (Degraded performance)

• Major
  19d ago

  Users unable to sign in using Microsoft personal accounts

  Status: MonitoringWe have applied the mitigation and are monitoring the recovery.Affected components Login (Partial outage) Login (Partial outage)

• Degraded
  19d ago

  Elevated error rates for Free users in conversations

  Status: IdentifiedWe have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.Affected components Conversations (Degraded performance)

• Degraded
  19d ago

  Some users may experience issues accessing OpenAI accounts

  Status: InvestigatingWe are investigating the issue for the listed services.Affected components Login (Degraded performance) Codex Web (Degraded performance) CLI (Degraded performance) App (Degraded performance) VS Code extension (Degraded performance) Codex API (Degraded performance)

• Info
  20d ago

  Image API requests failing with 401s

  Status: ResolvedAll impacted services have now fully recovered.Affected components Images (Operational)

• Degraded
  21d ago

  Increased latency for Codex compaction

  Status: IdentifiedWe have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.Affected components CLI (Degraded performance) App (Degraded performance) VS Code extension (Degraded performance) Codex API (Degraded performance) Codex Web (Degraded performance)

• Degraded
  21d ago

  Issue with Codex

  Status: InvestigatingWe are investigating the issue for the listed services.

• Degraded
  22d ago

  Elevated errors for ChatGPT Pro

  Status: MonitoringWe have applied the mitigation and are monitoring the recovery.Affected components Voice mode (Degraded performance) Conversations (Degraded performance) Image Generation (Degraded performance) GPTs (Degraded performance) Agent (Degraded performance) Deep Research (Degraded performance) Connectors/Apps (Degraded performance) Login (Degraded performance) File uploads (Degraded performance) Search (Degraded performance) Compliance API (Degraded performance) ChatGPT Atlas (Degraded performance)

• Degraded
  22d ago

  codex-gpt-image-2-does-not-exist-errors

  Status: MonitoringWe have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.Affected components Codex API (Degraded performance) Codex Web (Degraded performance) CLI (Degraded performance) App (Degraded performance) VS Code extension (Degraded performance)

• Degraded
  22d ago

  Guest users are experiencing elevated error rate when using ChatGPT conversations.

  Status: InvestigatingWe have identified that Guest users are experiencing errors at an elevated rate when using ChatGPT, we are investigating internally.Affected components Conversations (Degraded performance)

• Major
  23d ago

  Decreased ChatGPT availability for Free users

  Status: IdentifiedLimited capacity is causing ChatGPT availability to be reducedAffected components Conversations (Partial outage)

• Degraded
  26d ago

  Users May Experience Issues Accessing ChatGPT

  Status: InvestigatingWe are investigating the issue for the listed services.Affected components Agent (Degraded performance) Login (Degraded performance) Image Generation (Degraded performance) GPTs (Degraded performance) Deep Research (Degraded performance) Connectors/Apps (Degraded performance) ChatGPT Atlas (Degraded performance) File uploads (Degraded performance) Voice mode (Degraded performance) Search (Degraded performance) Conversations (Degraded performance) Compliance API (Degraded performance)

• Degraded
  27d ago

  Users may encounter issues with conversations

  Status: MonitoringWe have applied the mitigation and are monitoring the recovery.Affected components Conversations (Degraded performance)

• Degraded
  27d ago

  Users may encounter issues logging in or creating an account

  Status: MonitoringWe have applied the mitigation and are monitoring the recovery.Affected components Login (Degraded performance) Login (Degraded performance)

• Degraded
  27d ago

  Business plan subscription checkout issues on web and mobile web

  Status: InvestigatingSome users may be unable to complete Business plan subscription checkouts on web and mobile web. We are investigating the issue for the listed services.

• Info
  27d ago

  Subscription checkout failing

  Status: ResolvedResolved - Some users were unable to complete subscriptions on web and mobile. Affected users may have experienced the Subscribe button becoming unresponsive or encountered the error message submit_error_source:email during checkout.Affected components Batch (Operational) Files (Operational) Conversations (Operational) Codex API (Operational) Voice mode (Operational) Image Generation (Operational) GPTs (Operational) Deep Research (Operational) Connectors/Apps (Operational) FedRAMP (Operational) App (Operational) Chat Completions (Operational) Fine-tuning (Operational) Embedding

• Degraded
  28d ago

  Codex Context Compaction Latency

  Status: IdentifiedWe're investigating an issue causing Codex context compaction to be slower than expected.Affected components App (Degraded performance) VS Code extension (Degraded performance) Codex API (Degraded performance) Codex Web (Degraded performance) CLI (Degraded performance)

• Degraded
  28d ago

  Android ChatGPT Business users having trouble switching workspaces

  Status: InvestigatingAndroid ChatGPT Business users may be unable to switch workspaces. We are investigating and will provide updates as more information becomes available.Affected components Login (Degraded performance)

• Degraded
  28d ago

  Elevated Latency and Errors on API

  Status: InvestigatingWe are investigating the issue for the listed services.Affected components Chat Completions (Degraded performance) Audio (Degraded performance) Embeddings (Degraded performance)

• Info
  29d ago

  Users unable to access chat support on help center

  Status: ResolvedAll impacted services have now fully recovered.Affected components Login (Operational)

• Degraded
  29d ago

  Login issues for FedRAMP users who recently logged out

  Status: IdentifiedWe have identified that users are experiencing login issues for the impacted services. We are working on implementing a mitigation.Affected components Login (Degraded performance) FedRAMP (Degraded performance)