Is Box Down Right Now?

Recent incidents (30 days)

• Degraded
  13h ago

  [Minor] Issues with Uploads

  Jun 24, 05:33 PDT Resolved - This incident is now considered resolved. Box uploads have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues. Jun 24, 05:18 PDT Investigating - We are investigating an ongoing issue affecting uploads. We will provide more information as soon as it is available.

• Degraded
  7d ago

  [Medium] Issue with Multiple Box Services

  Jun 17, 12:44 PDT Monitoring - Our team has taken steps to remediate this issue and is seeing improvement for Box Webapp service. We are continuing to monitor for any additional impact. Jun 17, 12:34 PDT Investigating - Our team is investigating an issue with Box Webapp. Users may experience intermittent failures when loading the "All files" page and subfolders. We will provide additional information as it becomes available.

• Info
  8d ago

  [Minor] Issues with Downloads

  Jun 16, 16:00 PDT Resolved - From approximately 3:40PM and 3:50 PM PDT, we observed an issue impacting downloads. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

• Major
  14d ago

  [Major] Issue with Box API

  Jun 10, 17:34 PDT Identified - Our team is investigating an issue with Box API authentication and has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

• Major
  21d ago

  [Critical] Issues with Multiple Box Services

  Jun 3, 10:30 PDT Resolved - From approximately 10:53 PM to 10:58 PM PDT, we observed an issue impacting Login, All Files, Notes, Uploads and Box API. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

• Degraded
  24d ago

  [Medium] Issues with Box AI

  May 31, 18:16 PDT Identified - Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available. May 31, 17:58 PDT Investigating - We are investigating an ongoing issue affecting Box AI. We will provide more information as soon as it is available.