Why isn't OneDrive working for me?

Common OneDrive problems right now include: OneDrive won't load; OneDrive login problems; OneDrive slow performance. If only you are affected it's usually a local network, app cache or login issue, try the fixes listed on this page.

Where are most OneDrive outage reports coming from?

The map above shows live report concentrations by country and region. Major outages typically light up multiple regions at once.

How quickly does this page update?

User reports stream in live and our probes run every 30–60 seconds across 27 regions. The status above refreshes within a minute of new signals.

// Cloud Storage

Is OneDrive down right now?

Q: Is OneDrive down right now?

Check the live status panel above, we combine user reports, official OneDrive status feeds and our own probes to detect outages within minutes. If multiple signals are red, OneDrive is likely down for many users.

OneDrive appears to be operating normally.

Independent community-run outage tracker · Not affiliated with OneDrive.

Live·Checking probes…·Last status change 15d ago

OperationalOpen OneDrive

Run speed test

Major incidents

Regional issues

N/A

Est. user impact

low

// Live incident room

Live Incident Room

No active room

Be the first to report an issue with OneDrive.

// Paid feature

Live incident rooms are available on any paid plan. Subscribe to report issues and chat with other affected users in real time.

View plans

// Drill deeper

// What we're seeing

Recent outages

No user spikeProbes idleDNS unknownNo chatter spikeNo anomaly detected

// Global impact

Live map

Status by region

Operational27
Degraded0
Outage0
No data0

// Signals summary

User Reports

Quiet

No recent surge

Synthetic Probes

No data

Awaiting probe

DNS

Unknown

No data

External Chatter

Quiet

No meaningful chatter

News & Network

Normal

No anomaly detected

// Official status

No incidents reported by OneDrive.

// Timeline · last hour

−60mnow

// Drill deeper

All OneDrive signals Regions & probes Incidents history

// Report an issue

Anonymous. Helps everyone see what's happening in real time.

Approximate region may be used for outage aggregation. We do not store your raw IP address.

// Health check

No checks yet.

// Reports · last 60 min

0 total reports in last hour

// Issue breakdown

No reports in the last hour.

// signal coverage · 9/11 sources

all clear

Direct measurementOur own probes hitting the service from the internet

ProbesQuiet
DNSQuiet
BGPN/A
TLSQuiet
ISPN/A

Provider signalsWhat the company itself is publishing

Status pageQuiet
CloudQuiet

Community chatterWhat real users and the press are saying

ReportsQuiet
SocialQuiet
HNQuiet
NewsQuiet

Healthydata flowing, no problemsPartialsome regions or checks failingIssuesignal indicates a problemQuietsubscribed, nothing to reportN/Anot applicable to this service

We cross-reference every source above before calling an outage. One noisy signal doesn't escalate, we wait for independent confirmation.

// Detailed telemetry

// Regional reachability for OneDrive

Last 15 min · 27 regions

Asia-Pacific

Hong Kong, HK692 msReachable
Mumbai, IN775 msReachable
Seoul, KR288 msReachable
Singapore, SG382 msReachable
Sydney, AU790 msReachable
Tokyo, JP270 msReachable

Europe

Dublin, IE533 msReachable
Frankfurt, DE867 msReachable
London, GB266 msReachable
Madrid, ES469 msReachable
Paris, FR570 msReachable
Stockholm, SE389 msReachable

Latin America

Buenos Aires, AR1457 msReachable
Santiago, CL1174 msReachable
Sao Paulo, BR1482 msReachable

Middle East & Africa

Dubai, AE735 msReachable
Johannesburg, ZA460 msReachable
Tel Aviv, IL860 msReachable

North America

Ashburn, US1130 msReachable
Chicago, US1456 msReachable
Columbus, US1150 msReachable
Dallas, US1456 msReachable
Mexico City, MX1139 msReachable
Portland, US1442 msReachable
San Jose, US1516 msReachable
Toronto, CA1408 msReachable
Vancouver, CA1400 msReachable

Live regional checks for OneDrive from probes in 5 world regions. Updated continuously.

Probe diagnostics

Loading probe diagnostics…

Regional reports

Not enough regional signal yet.

Official sources (for reference)

What OneDrive's own status page is reporting. Our verdict above weighs this alongside independent signals, it does not rely on it.

// Current status

Current OneDrive status

OneDrive status: Operational. Nothing's wrong that we can see. Looks like things are working for most people. In the last hour, Downrightnow received 0 user reports.

// Recent user reports

Recent OneDrive user reports

No user reports for OneDrive in the last hour.

// Common problems

Common OneDrive problems

OneDrive won't load
OneDrive login problems
OneDrive slow performance
OneDrive error messages
OneDrive app crashing

// What to do

What to do if OneDrive is not working

01Check this page, if many users are reporting OneDrive issues, it's not just you.
02Refresh OneDrive or restart the app. Many transient errors clear on a second try.
03Check your internet connection and try a different network (Wi-Fi vs. cellular).
04Clear the OneDrive app cache or sign out and back in.
05Update the OneDrive app to the latest version.
06Check the official OneDrive status page or social channels for confirmation.
07If OneDrive is confirmed down, wait it out, outages are usually fixed within minutes to a few hours.

// Outage history

Recent OneDrive outage history

No incidents on record for OneDrive.

// Historical lookback

OneDrive outage history

Was OneDrive down yesterday? →Was OneDrive down this week? →OneDrive outages this month →