Why isn't npm working for me?

Common npm problems right now include: npm won't load; npm login problems; npm slow performance. If only you are affected it's usually a local network, app cache or login issue, try the fixes listed on this page.

Where are most npm outage reports coming from?

The map above shows live report concentrations by country and region. Major outages typically light up multiple regions at once.

How quickly does this page update?

User reports stream in live and our probes run every 30–60 seconds across 27 regions. The status above refreshes within a minute of new signals.

// Developer

Is npm down right now?

Q: Is npm down right now?

Check the live status panel above, we combine user reports, official npm status feeds and our own probes to detect outages within minutes. If multiple signals are red, npm is likely down for many users.

npm appears to be operating normally.

Independent community-run outage tracker · Not affiliated with npm.

Live·Checking probes…·Last status change 12d ago

OperationalOpen npm

Run speed test

Major incidents

Regional issues

N/A

Est. user impact

low

// Live incident room

Live Incident Room

No active room

Be the first to report an issue with npm.

// Paid feature

Live incident rooms are available on any paid plan. Subscribe to report issues and chat with other affected users in real time.

View plans

// Drill deeper

// What we're seeing

Recent outages

No user spikeProbes idleDNS unknownNo chatter spikeNo anomaly detected

// Global impact

Live map

Status by region

Operational27
Degraded0
Outage0
No data0

// Signals summary

User Reports

Quiet

No recent surge

Synthetic Probes

No data

Awaiting probe

DNS

Unknown

No data

External Chatter

Quiet

No meaningful chatter

News & Network

Normal

No anomaly detected

// Official status

No incidents reported by npm.

// Timeline · last hour

−60mnow

// Drill deeper

All npm signals Regions & probes Incidents history

// Report an issue

Anonymous. Helps everyone see what's happening in real time.

Approximate region may be used for outage aggregation. We do not store your raw IP address.

// Health check

No checks yet.

// Reports · last 60 min

0 total reports in last hour

// Issue breakdown

No reports in the last hour.

// signal coverage · 8/11 sources

all clear

Direct measurementOur own probes hitting the service from the internet

ProbesQuiet
DNSQuiet
BGPN/A
TLSQuiet
ISPN/A

Provider signalsWhat the company itself is publishing

Status pageQuiet
CloudN/A

Community chatterWhat real users and the press are saying

ReportsQuiet
SocialQuiet
HNQuiet
NewsQuiet

Healthydata flowing, no problemsPartialsome regions or checks failingIssuesignal indicates a problemQuietsubscribed, nothing to reportN/Anot applicable to this service

We cross-reference every source above before calling an outage. One noisy signal doesn't escalate, we wait for independent confirmation.

// Detailed telemetry

// Regional reachability for npm

Last 15 min · 27 regions

Asia-Pacific

Hong Kong, HK313 msReachable
Mumbai, IN652 msReachable
Seoul, KR423 msReachable
Singapore, SG449 msReachable
Sydney, AU442 msReachable
Tokyo, JP438 msReachable

Europe

Dublin, IE451 msReachable
Frankfurt, DE771 msReachable
London, GB781 msReachable
Madrid, ES500 msReachable
Paris, FR397 msReachable
Stockholm, SE635 msReachable

Latin America

Buenos Aires, AR1465 msReachable
Santiago, CL1441 msReachable
Sao Paulo, BR1349 msReachable

Middle East & Africa

Dubai, AE462 msReachable
Johannesburg, ZA863 msReachable
Tel Aviv, IL569 msReachable

North America

Ashburn, US1634 msReachable
Chicago, US1158 msReachable
Columbus, US1414 msReachable
Dallas, US1716 msReachable
Mexico City, MX1176 msReachable
Portland, US1138 msReachable
San Jose, US1218 msReachable
Toronto, CA1116 msReachable
Vancouver, CA1712 msReachable

Live regional checks for npm from probes in 5 world regions. Updated continuously.

Probe diagnostics

Loading probe diagnostics…

Regional reports

Not enough regional signal yet.

Official sources (for reference)

What npm's own status page is reporting. Our verdict above weighs this alongside independent signals, it does not rely on it.

// Current status

Current npm status

npm status: Operational. Nothing's wrong that we can see. Looks like things are working for most people. In the last hour, Downrightnow received 0 user reports.

// Recent user reports

Recent npm user reports

No user reports for npm in the last hour.

// Common problems

Common npm problems

npm won't load
npm login problems
npm slow performance
npm error messages
npm app crashing

// What to do

What to do if npm is not working

01Check this page, if many users are reporting npm issues, it's not just you.
02Refresh npm or restart the app. Many transient errors clear on a second try.
03Check your internet connection and try a different network (Wi-Fi vs. cellular).
04Clear the npm app cache or sign out and back in.
05Update the npm app to the latest version.
06Check the official npm status page or social channels for confirmation.
07If npm is confirmed down, wait it out, outages are usually fixed within minutes to a few hours.

// Outage history

Recent npm outage history

No incidents on record for npm.

// Historical lookback

npm outage history

Was npm down yesterday? →Was npm down this week? →npm outages this month →