Downrightnow
Neon logo
// Database

Is Neon down right now?

Neon appears to be operating normally.

Independent community-run outage tracker · Not affiliated with Neon.

Live·Checking probes…·Last status change 19d ago

OperationalOpen Neon
Run speed test
Major incidents
0
Regional issues
N/A
Est. user impact
0%
low
// Live incident room

Live Incident Room

No active room

Be the first to report an issue with Neon.

// Paid feature

Live incident rooms are available on any paid plan. Subscribe to report issues and chat with other affected users in real time.

View plans
// Drill deeper

Drill deeper

// What we're seeing
Recent outages
No user spikeProbes idleDNS unknownNo chatter spikeNo anomaly detected
// Global impact
Live map
Status by region
  • Operational27
  • Degraded0
  • Outage0
  • No data0
// Signals summary
User Reports
Quiet
No recent surge
Synthetic Probes
No data
Awaiting probe
DNS
Unknown
No data
External Chatter
Quiet
No meaningful chatter
News & Network
Normal
No anomaly detected
// Official status
No incidents reported by Neon.
// Timeline · last hour
−60mnow
// Drill deeper
All Neon signals Regions & probes Incidents history
// Report an issue

Report an issue

Anonymous. Helps everyone see what's happening in real time.

Approximate region may be used for outage aggregation. We do not store your raw IP address.

// Health check

Health check

No checks yet.
// Reports · last 60 min

Reports, last 60 min

0 total reports in last hour
// Issue breakdown

Issue breakdown

No reports in the last hour.

// signal coverage · 8/11 sources
all clear
Direct measurementOur own probes hitting the service from the internet
  • ProbesQuiet
  • DNSQuiet
  • BGPN/A
  • TLSQuiet
  • ISPN/A
Provider signalsWhat the company itself is publishing
  • Status pageQuiet
  • CloudN/A
Community chatterWhat real users and the press are saying
  • ReportsQuiet
  • SocialQuiet
  • HNQuiet
  • NewsQuiet
Healthydata flowing, no problemsPartialsome regions or checks failingIssuesignal indicates a problemQuietsubscribed, nothing to reportN/Anot applicable to this service

We cross-reference every source above before calling an outage. One noisy signal doesn't escalate, we wait for independent confirmation.

// Detailed telemetry

// Regional reachability for Neon

Last 15 min · 27 regions

Asia-Pacific

  • Hong Kong, HK1533 msReachable
  • Mumbai, IN1138 msReachable
  • Seoul, KR1248 msReachable
  • Singapore, SG572 msReachable
  • Sydney, AU1676 msReachable
  • Tokyo, JP1037 msReachable

Europe

  • Dublin, IE1385 msReachable
  • Frankfurt, DE1584 msReachable
  • London, GB899 msReachable
  • Madrid, ES1596 msReachable
  • Paris, FR1209 msReachable
  • Stockholm, SE1161 msReachable

Latin America

  • Buenos Aires, AR3025 msReachable
  • Santiago, CL2793 msReachable
  • Sao Paulo, BR2836 msReachable

Middle East & Africa

  • Dubai, AE1087 msReachable
  • Johannesburg, ZA1075 msReachable
  • Tel Aviv, IL1350 msReachable

North America

  • Ashburn, US2708 msReachable
  • Chicago, US3178 msReachable
  • Columbus, US2839 msReachable
  • Dallas, US3182 msReachable
  • Mexico City, MX3661 msReachable
  • Portland, US3056 msReachable
  • San Jose, US2667 msReachable
  • Toronto, CA3029 msReachable
  • Vancouver, CA3161 msReachable

Live regional checks for Neon from probes in 5 world regions. Updated continuously.

Probe diagnostics

Loading probe diagnostics…

Regional reports

Not enough regional signal yet.

Official sources (for reference)

What Neon's own status page is reporting. Our verdict above weighs this alongside independent signals, it does not rely on it.

// Current status

Current Neon status

Neon status: Operational. Nothing's wrong that we can see. Looks like things are working for most people. In the last hour, Downrightnow received 0 user reports.

// Recent user reports

Recent Neon user reports

No user reports for Neon in the last hour.

// Common problems

Common Neon problems

// What to do

What to do if Neon is not working

  1. 01Check this page, if many users are reporting Neon issues, it's not just you.
  2. 02Refresh Neon or restart the app. Many transient errors clear on a second try.
  3. 03Check your internet connection and try a different network (Wi-Fi vs. cellular).
  4. 04Clear the Neon app cache or sign out and back in.
  5. 05Update the Neon app to the latest version.
  6. 06Check the official Neon status page or social channels for confirmation.
  7. 07If Neon is confirmed down, wait it out, outages are usually fixed within minutes to a few hours.
// Outage history

Recent Neon outage history

No incidents on record for Neon.
// Historical lookback

Neon outage history

Was Neon down yesterday? →Was Neon down this week? →Neon outages this month →
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