Why isn't Microsoft Teams working for me?

Common Microsoft Teams problems right now include: Microsoft Teams won't load or stuck on splash screen; Microsoft Teams can't sign in; Microsoft Teams documents not syncing. If only you are affected it's usually a local network, app cache or login issue, try the fixes listed on this page.

Where are most Microsoft Teams outage reports coming from?

The map above shows live report concentrations by country and region. Major outages typically light up multiple regions at once.

How quickly does this page update?

User reports stream in live and our probes run every 30–60 seconds across 27 regions. The status above refreshes within a minute of new signals.

// Productivity

Is Microsoft Teams down right now?

Q: Is Microsoft Teams down right now?

Check the live status panel above, we combine user reports, official Microsoft Teams status feeds and our own probes to detect outages within minutes. If multiple signals are red, Microsoft Teams is likely down for many users.

Microsoft Teams appears to be operating normally.

Independent community-run outage tracker · Not affiliated with Microsoft Teams.

Live·Checking probes…·Last status change 11d ago

OperationalOpen Microsoft Teams

Run speed test

Major incidents

Regional issues

N/A

Est. user impact

low

// Live incident room

Live Incident Room

No active room

Be the first to report an issue with Microsoft Teams.

// Paid feature

Live incident rooms are available on any paid plan. Subscribe to report issues and chat with other affected users in real time.

View plans

// Drill deeper

// What we're seeing

Recent outages

No user spikeProbes idleDNS unknownNo chatter spikeNo anomaly detected

// Global impact

Live map

Status by region

Operational27
Degraded0
Outage0
No data0

// Signals summary

User Reports

Quiet

No recent surge

Synthetic Probes

No data

Awaiting probe

DNS

Unknown

No data

External Chatter

Quiet

No meaningful chatter

News & Network

Normal

No anomaly detected

// Official status

No incidents reported by Microsoft Teams.

// Timeline · last hour

−60mnow

// Drill deeper

All Microsoft Teams signals Regions & probes Incidents history

// Report an issue

Anonymous. Helps everyone see what's happening in real time.

Approximate region may be used for outage aggregation. We do not store your raw IP address.

// Health check

No checks yet.

// Reports · last 60 min

0 total reports in last hour

// Issue breakdown

No reports in the last hour.

// signal coverage · 8/11 sources

all clear

Direct measurementOur own probes hitting the service from the internet

ProbesQuiet
DNSQuiet
BGPN/A
TLSQuiet
ISPN/A

Provider signalsWhat the company itself is publishing

Status pageQuiet
CloudN/A

Community chatterWhat real users and the press are saying

ReportsQuiet
SocialQuiet
HNQuiet
NewsQuiet

Healthydata flowing, no problemsPartialsome regions or checks failingIssuesignal indicates a problemQuietsubscribed, nothing to reportN/Anot applicable to this service

We cross-reference every source above before calling an outage. One noisy signal doesn't escalate, we wait for independent confirmation.

// Detailed telemetry

// Regional reachability for Microsoft Teams

Last 15 min · 27 regions

Asia-Pacific

Hong Kong, HK1308 msReachable
Mumbai, IN1344 msReachable
Seoul, KR1219 msReachable
Singapore, SG1041 msReachable
Sydney, AU1160 msReachable
Tokyo, JP1116 msReachable

Europe

Dublin, IE1371 msReachable
Frankfurt, DE1226 msReachable
London, GB1014 msReachable
Madrid, ES1328 msReachable
Paris, FR1471 msReachable
Stockholm, SE1108 msReachable

Latin America

Buenos Aires, AR2313 msReachable
Santiago, CL2337 msReachable
Sao Paulo, BR2350 msReachable

Middle East & Africa

Dubai, AE1463 msReachable
Johannesburg, ZA1072 msReachable
Tel Aviv, IL1456 msReachable

North America

Ashburn, US2675 msReachable
Chicago, US2768 msReachable
Columbus, US2842 msReachable
Dallas, US2841 msReachable
Mexico City, MX3201 msReachable
Portland, US3272 msReachable
San Jose, US3168 msReachable
Toronto, CA2876 msReachable
Vancouver, CA3498 msReachable

Live regional checks for Microsoft Teams from probes in 5 world regions. Updated continuously.

Probe diagnostics

Loading probe diagnostics…

Regional reports

Not enough regional signal yet.

Official sources (for reference)

What Microsoft Teams's own status page is reporting. Our verdict above weighs this alongside independent signals, it does not rely on it.

// Current status

Current Microsoft Teams status

Microsoft Teams status: Operational. Nothing's wrong that we can see. Looks like things are working for most people. In the last hour, Downrightnow received 0 user reports.

Workplace chat, meetings, and collaboration from Microsoft.

// Recent user reports

Recent Microsoft Teams user reports

No user reports for Microsoft Teams in the last hour.

// Common problems

Common Microsoft Teams problems

Microsoft Teams won't load or stuck on splash screen
Microsoft Teams can't sign in
Microsoft Teams documents not syncing
Microsoft Teams sharing or permissions broken
Microsoft Teams notifications not delivering

// What to do

What to do if Microsoft Teams is not working

01Check this page, if many users are reporting Microsoft Teams issues, it's not just you.
02Refresh Microsoft Teams or restart the app. Many transient errors clear on a second try.
03Check your internet connection and try a different network (Wi-Fi vs. cellular).
04Clear the Microsoft Teams app cache or sign out and back in.
05Update the Microsoft Teams app to the latest version.
06Check the official Microsoft Teams status page or social channels for confirmation.
07If Microsoft Teams is confirmed down, wait it out, outages are usually fixed within minutes to a few hours.

// Outage history

Recent Microsoft Teams outage history

No incidents on record for Microsoft Teams.

// Historical lookback

Microsoft Teams outage history

Was Microsoft Teams down yesterday? →Was Microsoft Teams down this week? →Microsoft Teams outages this month →