Isitreallydown?
Intercom logo
// Customer Support

Is Intercom down right now?

We don't have enough signal for Intercom yet.

Independent community-run outage tracker · Not affiliated with Intercom.

Live·Updated 6d ago

Checking…Open Intercom
Major incidents
0
Outages detected
Watching
Est. user impact
0%
low
// Drill deeper

Drill deeper

// What we're seeing
Recent outages
No user spikeProbes idleDNS unknownNo chatter spikeNo anomaly detected
// Global impact
Live map
Status by region
  • Operational0
  • Degraded0
  • Outage0
  • No data0
// Signals summary
User Reports
Quiet
No recent surge
Synthetic Probes
No data
Awaiting probe
DNS
Unknown
No data
External Chatter
Quiet
No meaningful chatter
News & Network
Normal
No anomaly detected
// Official status
No incidents reported by Intercom.
// Timeline · last hour
−60mnow
// Drill deeper
// Report an issue

Report an issue

Anonymous. Helps everyone see what's happening in real time.

Approximate region may be used for outage aggregation. We do not store your raw IP address.

// Health check

Health check

No checks yet.
// Reports · last 60 min

Reports — last 60 min

0 total reports in last hour
// Issue breakdown

Issue breakdown

No reports in the last hour.

// Detailed telemetry

Regional reports

Not enough regional signal yet.

Official sources (for reference)

What Intercom's own status page is reporting. Our verdict above weighs this alongside independent signals — it does not rely on it.

// Current status

Current Intercom status

Intercom status: Unknown. Isitreallydown? does not have enough signal yet to confidently determine Intercom's status. In the last hour, Isitreallydown? received 0 user reports.

// Recent user reports

Recent Intercom user reports

No user reports for Intercom in the last hour.

// Common problems

Common Intercom problems

// What to do

What to do if Intercom is not working

  1. 01Check this page — if many users are reporting Intercom issues, it's not just you.
  2. 02Refresh Intercom or restart the app. Many transient errors clear on a second try.
  3. 03Check your internet connection and try a different network (Wi-Fi vs. cellular).
  4. 04Clear the Intercom app cache or sign out and back in.
  5. 05Update the Intercom app to the latest version.
  6. 06Check the official Intercom status page or social channels for confirmation.
  7. 07If Intercom is confirmed down, wait it out — outages are usually fixed within minutes to a few hours.
// Outage history

Recent Intercom outage history

No incidents on record for Intercom.
// Historical lookback

Intercom outage history

// Regional reachability for Intercom

Last 30 min · 27 probes

Asia-Pacific

  • Hong Kong, HK65 msReachable
  • Mumbai, IN53 msReachable
  • Seoul, KR65 msReachable
  • Singapore, SG58 msReachable
  • Sydney, AU99 msReachable
  • Tokyo, JP67 msReachable

Europe

  • Dublin, IE66 msReachable
  • Frankfurt, DE69 msReachable
  • London, GB56 msReachable
  • Madrid, ES59 msReachable
  • Paris, FR68 msReachable
  • Stockholm, SE68 msReachable

Latin America

  • Buenos Aires, AR123 msReachable
  • Santiago, CL73 msReachable
  • Sao Paulo, BR86 msReachable

Middle East & Africa

  • Dubai, AE53 msReachable
  • Johannesburg, ZA78 msReachable
  • Tel Aviv, IL62 msReachable

North America

  • Ashburn, US61 msReachable
  • Chicago, US59 msReachable
  • Columbus, US63 msReachable
  • Dallas, US59 msReachable
  • Mexico City, MX60 msReachable
  • Portland, US55 msReachable
  • San Jose, US56 msReachable
  • Toronto, CA73 msReachable
  • Vancouver, CA69 msReachable

Live regional checks for Intercom from probes in 5 world regions. Updated continuously.