Isitreallydown?
Alibaba logo
// E-commerce

Is Alibaba down right now?

We don't have enough signal for Alibaba yet.

Independent community-run outage tracker · Not affiliated with Alibaba.

Live·Updated 3d ago

Checking…Open Alibaba
Major incidents
0
Outages detected
Watching
Est. user impact
0%
low
// Drill deeper

Drill deeper

// What we're seeing
Recent outages
No user spikeProbes idleDNS unknownNo chatter spikeNo anomaly detected
// Global impact
Live map
Status by region
  • Operational0
  • Degraded0
  • Outage0
  • No data0
// Signals summary
User Reports
Quiet
No recent surge
Synthetic Probes
No data
Awaiting probe
DNS
Unknown
No data
External Chatter
Quiet
No meaningful chatter
News & Network
Normal
No anomaly detected
// Official status
No incidents reported by Alibaba.
// Timeline · last hour
−60mnow
// Drill deeper
// Report an issue

Report an issue

Anonymous. Helps everyone see what's happening in real time.

Approximate region may be used for outage aggregation. We do not store your raw IP address.

// Health check

Health check

No checks yet.
// Reports · last 60 min

Reports — last 60 min

0 total reports in last hour
// Issue breakdown

Issue breakdown

No reports in the last hour.

// Detailed telemetry

Regional reports

Not enough regional signal yet.

Official sources (for reference)

What Alibaba's own status page is reporting. Our verdict above weighs this alongside independent signals — it does not rely on it.

// Current status

Current Alibaba status

Alibaba status: Unknown. Isitreallydown? does not have enough signal yet to confidently determine Alibaba's status. In the last hour, Isitreallydown? received 0 user reports.

// Recent user reports

Recent Alibaba user reports

No user reports for Alibaba in the last hour.

// Common problems

Common Alibaba problems

// What to do

What to do if Alibaba is not working

  1. 01Check this page — if many users are reporting Alibaba issues, it's not just you.
  2. 02Refresh Alibaba or restart the app. Many transient errors clear on a second try.
  3. 03Check your internet connection and try a different network (Wi-Fi vs. cellular).
  4. 04Clear the Alibaba app cache or sign out and back in.
  5. 05Update the Alibaba app to the latest version.
  6. 06Check the official Alibaba status page or social channels for confirmation.
  7. 07If Alibaba is confirmed down, wait it out — outages are usually fixed within minutes to a few hours.
// Outage history

Recent Alibaba outage history

No incidents on record for Alibaba.
// Historical lookback

Alibaba outage history

// Alibaba regions — targeted endpoints

Last 30 min · 16 regions

Asia Pacific

  • ap-south-1Mumbai69 msDown
  • ap-southeast-2Sydney24 msDown
  • ap-northeast-1Tokyo732 msOperational
  • ap-southeast-1Singapore992 msOperational
  • ap-southeast-3Kuala Lumpur1192 msOperational
  • ap-southeast-5Jakarta1245 msOperational
  • cn-beijingBeijing1088 msOperational
  • cn-hangzhouHangzhou967 msOperational
  • cn-hongkongHong Kong938 msOperational
  • cn-shanghaiShanghai1152 msOperational
  • cn-shenzhenShenzhen1116 msOperational

Europe

  • eu-central-1Frankfurt620 msOperational
  • eu-west-1London644 msOperational

Middle East

  • me-east-1Dubai1034 msOperational

North America

  • us-east-1Virginia327 msOperational
  • us-west-1Silicon Valley589 msOperational

Live status of 16 Alibaba regions across 4 geographies. Probed continuously against each region's public endpoint.